Account is unable to locate AWS Turbot logging bucket

When creating accounts, Turbot will sometimes have issues locating the local AWS Turbot logging bucket. The error will have the format:

Error: No local AWS Turbot logs bucket available for
urn:turbot:services:aaoturbot:aws:242081505712:us-east-2.

This can happen if the metadata does not get created properly in the account. Luckily, there is a simple workaround to create the necessary information.

  1. Navigate to the policies tab for the account in question.
  2. Find the policy Turbot > Logs > Retention in Days.
  3. If the current value is N, change the policy to N + 1 days. This will trigger the CloudFormation stack to update metadata. 
  4. Log into AWS on the account that is missing the metadata and go to CloudFormation.
  5. If the account is titled aabc, the aabc stack will trigger. Once it has started to run, the policy Turbot > Logs > Retention in Days can be reverted back to the original value, N.

If issues persist, reach out to help@turbot.com for additional support.

Was this article helpful?
0 out of 0 found this helpful